Helpful Links for COVID-19 Information

posted on March 23, 2020

IBAN Members and Consumers:

We have created this page for updated links pertaining to COVID-19. This page will be monitored and updated.

Last Updated: May 7, 2020

Canadian Underwriter - Acknowledging Workers Fear

Canadian Underwriter -Your Complete Guide to Returning to your Offices

Canadian Underwriter Webinar -How the Pandemic has Highlighted Broker Value

Canadian Underwriter -Brokers Seek Four Relief Measures for Hard Hit Commercial Clients

  IBC Update - COVID-19 and Business Insurance - How Coverage is Triggered

 Canadian Underwriter - What Canada's Brokers Have Asked Insurers

Canadian Underwriter - Will Commercial BI Policies Cover Pandemics After COVID-19

 Canadian Underwriter - Why It Matters That Insurance is Declared an Essential Service

Government of Newfoundland & Labrador - COVID-19

Service NL - Motor Registration Division

Insurance Bureau of Canada - COVID-19 and Business Insurance

Federal Government Updates on COVID-19


March 30, 2020

Message from Insurance Brokers Association of Canada

Given the ongoing situation related to the COVID-19 crisis and its impact on businesses and the economy as a whole, the Insurance Brokers Association of Canada (IBAC) is working closely with the Federal Government’s Small Business Directorate and Finance Canada, informing them of industry impacts and challenges, and accessing information that we can share with Member Associations for distribution to their brokers.

The following link provides the most up-to-date information on what government support is available to businesses and Canadians: Canada’s COVID-19 Economic Response Plan: Support for Canadians and Businesses 

IBAC also anticipates that additional measures and plans will be announced in the coming days and weeks. We will continue to represent your interests and concerns with federal government officials and decision-makers throughout this crisis. Please stay safe and let us know what more we can do to help.



  1. Visit the website for businesses for information about supporting your employees and your business. It will be constantly updated as the COVID-19 crisis evolves. 
  2. Download the Canada Business App to find tailored supports to address your specific needs and questions about COVID-19.
  3. Consult the Canadian Chamber of Commerce’s pandemic preparedness guide to help prepare your business in the days and weeks to come.


Additional official information sources regarding COVID-19: 



Coronavirus (COVID-19)

posted on March 13, 2020

As the Coronavirus (COVID-19) continues to evolve, many of our member brokerages have implemented business continuity plans (BCP) to ensure the safety of both staff and clients. Like many other organizations we are monitoring the situation, and in keeping with directives from Government and health authorities, are practicing social distancing. This means we are:

  • using phone, email, and video conferencing rather than face to face meetings;
  • encouraging clients to use phone, email, fax, text for communications and online banking /EFTs for Agency Bill payments rather than visiting broker offices.

Our Broker members remain fully operational and accessible; however, many are discouraging walk-in traffic so please confirm if offices are open to the public prior to visiting. 

Free Online Flood Protection Course

posted on January 23, 2020

Flood Protection Course Summary: 

“Helping your Clients to Protect their Homes from Flooding” is a free, 1.5 hour, self-directed, online training course that has been developed based on 4 years of community-based flood protection research by the Intact Centre on Climate Adaptation at the University of Waterloo. The course is available to all 38,000 property & casualty insurance brokers who are members of their provincial broker association. Upon successful completion of the course, participants receive a certificate of completion that may be submitted for continuing education credits, where applicable.  

Brokers who complete the course will be able to explain to their clients in clear and simple terms why flood losses are on the rise across Canada, the different types of flooding that can impact homes and practical actions clients can take to protect their homes. 


To register, please click HERE 

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