Webinar - Business Communications

Please join us for a webinar for IBAN members and sister associations in the Atlantic on Business Communications.  

In today's competitive business world and difficult economy, effective communication skills training is more essential than ever before. It is the foundation of everything we build and an imperative component of lasting success. This webinar will help you develop a truly engaging and responsive communication style, leading to positive results for you and your brokerage.

This webinar is two hours in length and will include worksheets, activity logs and a PowerPoint presentation for all participants.

Presenter: Melanie Needham, FCIP, CRM

Melanie has over 18 years experience in the insurance industry and has held various positions including Underwriting, Risk Management and Business Strategy Analyst. Although Melanie currently owns her own consulting firm she was a corporate trainer and developer for a large national company for 10 years and prior to that she was a named underwriter with Lloyds of London. Melanie’s true expertise is in commercial and specialty lines however she also teaches the RIBO/Agent licensing course as well as CIP courses across Canada and has a strong understanding of the broker’s role and how to make them successful.

Melanie was awarded the Instructor of the year award through the Insurance Institute of Ontario numerous times and in 2011 was awarded the national Emerging Leader award through the Insurance Institute of Canada.