Professional Development

One of the satisfactions of being an insurance broker is the opportunity for professional growth through an extensive program of higher education. This constant learning and honing of skills allows you to expand your knowledge, assume higher levels of responsibility and ultimately serve your customers better. The levels of achievement are a matter of personal ambition and aptitude, but there’s no shortage of options.

For information about registering for programs, please contact the IBAN office.



Fundamentals of Insurance
An excellent study program for general insurance brokers, focusing on the needs of the consumer. LEARN MORE

CSIP – Customer Service for the Insurance Professional
A program dealing with the critical service role of the Customer Service Representative. This four part course is via webinar conducted by an industry mentor. LEARN MORE

CAIB – Canadian Accredited Insurance Broker
A designation program for Property & Casualty insurance brokers, delivering formal, fundamental insurance knowledge. LEARN MORE

CPIB – Canadian Professional Insurance Broker
A senior, university level designation designed specifically for Property and Casualty insurance brokers. LEARN MORE


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